Refund policy

Please kindly understand our products are customize and made to order, so items are non-returnable and non-refundable. 

You can always contact us for any question or concern at i.cp@icpbodycare.com. We will try our best to resolve any concerns. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exception/ Refunds
For approved exception, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank you!

I.CP Team